Support & Safety

🛡️ ZestBlox Official Support & Safety

How to Contact Us

For the fastest help with your order, tracking, or delivery, please use our official channels:

  • Discord: Message zestblox directly for 1-on-1 support.

  • Delivery Account: All in-game items are delivered via our official Roblox account bobbi_alt.

  • Response Time: As a student-led business, we typically respond within 1–12 hours.

⚠️ Mandatory Security Rules

To protect your purchase and our store, the following rules apply to every sale:

  • The 24-Hour Security Window: For all account purchases, you have exactly 24 hours from the time of delivery to log in, verify the items, and change the security settings (Password and 2FA).

  • Final Sale Policy: Due to the nature of digital assets, all sales are final and non-refundable once the item has been delivered.

  • Proof of Delivery: For your safety, all in-game trades with bobbi_alt are recorded to ensure 100% delivery success.

📦 Delivery Instructions

  1. Accounts: Check your email immediately after payment for your login credentials.

  2. In-Game Items: Add bobbi_alt on Roblox and send a DM to zestblox on Discord with your Order Number to coordinate your trade.